The 3 Biggest Problems Tulsa CEOs Have With Most IT Firms

If you are a highly successful, results-oriented CEO who wants to focus your time, energy and money on growing your company, but find yourself constantly distracted and slowed down by chronic computer problems and incompetent IT support, then you probably don't need us to tell you how frustrating that is.

Our research shows that most successful Tulsa CEOs have 3 big problems when dealing with most IT support companies. See if you agree…

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Problem #1

You Have Constant Technical Problems

Maybe you've experienced this yourself: you hire a so-called IT expert to support your computer network, but every time they "solve" a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again. Then, to add insult to injury, they don't check their work, they keep charging you to come back and repair the same issues or they waste your time trying to explain why the problem is happening instead of just taking care of it.

Icon of a person in a speech bubble with a question mark symbol, representing user inquiry or support.

Problem #2

They Don’t Understand How Critically Important Your Time Is

If you're like most busy executives we work with, you're the most important player on the team, with multiple time-sensitive projects and critical deadlines that can NOT be missed, yet most computer guys don't seem to understand this. When you call their office, you get voice mail. When they finally get around to calling you back, they waste your time with a million dumb questions and walking you through a number of mind-numbing tasks (like rebooting), wasting even MORE of your time while they try to get a clue. If they can't fix your computer that way, then you have to wait around for them to show up, take it back to their office, fix it and bring it back - a process that could take days. Meanwhile, your blood pressure is going through the roof because you need to get back to work.

You shouldn't have to tolerate this type of poor service. Our stance is that you shouldn't be having those kinds of issues in the first place. Second, when you DO have a problem, it should be addressed IMMEDIATELY - not hours or days later.

Customer support representative wearing headset with speech bubble and exclamation marks indicating urgent communication.

Problem #3

Poor Communication And Service

From arrogant technicians who talk over your head to zero communication on the status of your requests and projects, another BIG problem many business owners have with their IT person is poor communication skills. On top of that, NONE of them seem to understand basic business concepts and want to have a conversation about the technical details rather than just getting it done.

Imagine being able to just tell your consultant what you're trying to achieve in your business and they make it happen - and provide REAL value by advising you on how to make those outcomes happen faster, cheaper and with less effort.

Free Emergency Support For Your Next Computer Crisis

As a prospective client, we’d like to give you 2 free hours of emergency IT support from one of our most talented technicians, absolutely free. Even if you aren’t ready to make a change from who you are using now, we can help you out in a bind when you can’t get your current IT person to respond fast enough.There is no cost or obligation of any kind when you request your free support and you won’t be harassed by a high- pressure salesperson. This offer is simply our way of introducing our services to you. You have nothing to lose except the frustration of dealing with slow, incompetent IT support.

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What Our Customers Have to Say 

★★★★★

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NSN has proven to be reliable and trustworthy IT MSP

For our team, they respond and resolve tickets in a timely manner. From an executive standpoint, NSN provides invaluable advice, insights and a forward thinking approach.

Jared Delacerda

Helped me grow as a person and as a business

I have known Sean professionally for over 2 years. He has been a great mentor and provides valuable insight as a peer to help me grow as a person and as a business. He is a stand-up guy and I highly recommend giving him a shot.

Brian Arredondo

They stay on top of our IT needs

NSN Management was our MSP for over 5 years until we moved offices. They stayed on top of our IT needs, managing updates, monitoring our network, protecting us from intrusions, deploying hardware upgrades, and providing guidance on how we could leverage technology to gain an advantage over our... NSN Management was our MSP for over 5 years until we moved offices. They stayed on top of our IT needs, managing updates, monitoring our network, protecting us from intrusions, deploying hardware upgrades, and providing guidance on how we could leverage technology to gain an advantage over our larger competitors. Sean knows his stuff and leads

Shawn Slavin

Their dedication to excellence has made a significant difference for our organization.

I have had the pleasure of working with NSN Management as our IT provider since 2018, and I couldn't be more satisfied with their services. From day one, their team has been incredibly responsive, knowledgeable, and professional. They take the time to understand our needs and ensure that our IT...

I have had the pleasure of working with NSN Management as our IT provider since 2018, and I couldn't be more satisfied with their services. From day one, their team has been incredibly responsive, knowledgeable, and professional. They take the time to understand our needs and ensure that our IT infrastructure runs smoothly. In this environment of ever-changing viruses and scammers, it is imperative to have a competent and forward-thinking IT partner. NSN has proved to be the best. Prior to hiring NSN, we were hit twice with the ransomware virus. We have had zero issues since partnering with them in 2018. They have the tools and personnel to proactively protect our business without breaking the bank. NSN is committed to providing us with the technology and tools we need while keeping budget in mind. They do not try to upsell to make a profit. When our server died, they knew our business and how we operate and suggested not replacing it and going to the Cloud. Besides the cost savings, it has made us more mobile and efficient. Whether we're growing or adapting to new challenges, NSN Management has been flexible and supportive, making sure our IT needs align with our business goals. Whenever we face technical issues, NSN Management is quick to respond, providing timely solutions that minimize downtime. Their expertise in IT management has been invaluable to our business. Additionally, their customer support is top-notch—they are always available to answer questions and offer guidance clearly and efficiently. I highly recommend NSN Management for anyone in need of reliable and highly skilled IT services. Their dedication to excellence has made a significant difference for our organization.


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Tricia Booher

Titan Resources

Love Working With Them

NSN has always been very friendly and helpful when we reach out to them. Love working with them.

Cristabel Del Campo

Always A Pleasant Experience

The NSN staff is always quick with their responses and extremely helpful! Always a pleasant experience with each and every team member!

Beverly Major

They Know What They Are Doing

The owner Sean at NSN Management saved me from making a big mistake when choosing software to run my business! They know what they are doing and the approach is straight forward and direct. Just what I need!

Bob Paradise

Top Notch

Sean and his team at NSN Management are top notch. They have helped us by logging into our system remotely to assist with adding equipment to our networks and/or troubleshooting. They also helped us install a sophisticated security camera to monitor our business remotely. Jim is great!

Lori DeBerry

They Go Above And Beyond

The single biggest benefit of working with NSN is their exceptional customer service. They go above and beyond to ensure we have the right equipment, keep our systems secure, and recommend new technology to keep us current in the ever-changing world of IT. If you're considering NSN, know that... The single biggest benefit of working with NSN is their exceptional customer service. They go above and beyond to ensure we have the right equipment, keep our systems secure, and recommend new technology to keep us current in the ever-changing world of IT. If you're considering NSN, know that you won't find another firm that takes care of your needs like they do. Their knowledge and expertise ensure your company operates at its best.

Faith Harris

IPHC

I genuinely don’t think there’s a better IT company out there

Since NSN took over our IT about 12 years ago, we've had complete peace of mind knowing help is always available, and we haven't experienced a single virus. Their server management and the quality hardware they provide have been outstanding. I genuinely don't think there's a better IT company...

Since NSN took over our IT about 12 years ago, we've had complete peace of mind knowing help is always available, and we haven't experienced a single virus. Their server management and the quality hardware they provide have been outstanding. I genuinely don't think there's a better IT company out there—I fully trust Sean and his team with access to my system.


Mike Marquardt

White Survey

Their communication sets them apart

The biggest benefit of working with NSN is the peace of mind knowing they're always ready to jump in and work tirelessly until everything is back up and running. Their communication sets them apart—they take the time to fully understand the issue and collaborate with us on the solution. If...

The biggest benefit of working with NSN is the peace of mind knowing they're always ready to jump in and work tirelessly until everything is back up and running. Their communication sets them apart—they take the time to fully understand the issue and collaborate with us on the solution. If you're considering an IT partner, choose NSN. Their knowledge and ease of working with them are truly top-notch.


Greg Myers

Aberdeen Enterprizes II

Their team integrates effortlessly with our systems

NSN ensures our network remains secure and up-to-date, allowing us to focus on other priorities without concern. Their team integrates effortlessly with our systems and provides dependable support whenever needed. Having a local partner like NSN means we can always rely on timely, professional...

NSN ensures our network remains secure and up-to-date, allowing us to focus on other priorities without concern. Their team integrates effortlessly with our systems and provides dependable support whenever needed. Having a local partner like NSN means we can always rely on timely, professional assistance.


Brad Durborow

Harp Services

Their Exceptionally Fast Response Time And Knowledge Keep Our Business Running Smoothly

We have used NSN Management and their predecessor since before I started running HM Capital in the early '90s. Their responsiveness and overall knowledge of IT keep things running smoothly for us day in and day out, and have for over 30 years now. Compared to other IT companies I've worked with...
We have used NSN Management and their predecessor since before I started running HM Capital in the early '90s. Their responsiveness and overall knowledge of IT keep things running smoothly for us day in and day out, and have for over 30 years now. Compared to other IT companies I've worked with in the past, this is not always the case.


If you're on the fence about choosing an IT firm, NSN Management has the service and skill you need. Give them a call!


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Treak Tasker

HM Capital

NSN Management Is A True Partner With Our Team!

The challenge for our IT department is meeting the demands of a larger company with a staff of one to two people. Having NSN as a partner provides us the extra resources needed to make sure our department can provide the necessary IT support and meet the growing demands of our business.

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Brice Watkins

Indian Nation Wholesale

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