There’s no way that a small team can manage all your technology initiatives, plan a roadmap for the future, and provide consistent support to your team—there just aren’t that many hours in the work week. Co-Managed IT services from NSN Management relieves that time crunch and gives your IT staff the extra pair of hands they need to thrive.
Not familiar with the term “Co-Managed IT services”? Let’s look at how this approach to IT support is different from a fully managed solution.
The goal of a Co-Managed solution is to support your internal IT team by supplementing their skills with the NSN Management engineering team. This model gives you the human resources you need to thrive, along with skills to close gaps.
In the fully managed model, we take full responsibility for your entire network. From help desk support to IT strategy, mobile device management, and cloud services, you never worry about your technology again.
The NSN Management team is driven by its commitment to customer satisfaction. It’s simple, if we didn’t make our clients thrilled with our service we simply couldn’t exist.
We designed our Co-Managed solutions to help your IT team and business succeed. To achieve that, we provide close technical partnerships with your staff, open lines of communication, and a spirit of win-win collaboration throughout the Co-Managed engagement.
There are several key benefits to hiring an external firm to support your IT staff.
Is your staff struggling to manage its support tickets? Maybe a server migration or network refresh feels too overwhelming to manage? We’ll support your IT team, helping them avoid network downtime, streamline day-to-day IT problems, while also providing engineering personnel for large projects and cybersecurity initiatives.
Turnover, extended leave, or even sick days in your IT team can have a major, disruptive impact on your business. With NSN Management there 24/7 to support your business, you never have to worry about staffing issues standing between you and peak productivity.
Without a clear IT strategy and roadmap, businesses run the risk of making the wrong investments and missing out on key productivity gains. The virtual chief information officer (vCIO) team at NSN Management can help build and direct that strategy, working in close contact with your business leaders.
Every IT engineer has their own strengths and specialties. By handling the tasks that your staff doesn’t like to handle, we allow them to find deeper satisfaction in their work, reduce churn, and improve morale.
Cybersecurity vigilance is critical for small and midsized businesses; it’s also where IT teams feel the most insecure. Give unwanted cybersecurity tasks to the NSN Management team and relieve yourself of a major headache while achieving a new level of confidence. Here are some of the tasks that we often handle for our clients:
With our team managing and applying updates across your network, you don’t have to worry about hackers exploiting known vulnerabilities.
Businesses that are struggling to achieve a reliable picture of their overall security posture rely on our team to gather actionable intelligence.
Tailored insights and controls to help businesses in our region comply with HIPAA, HITECH, FINRA/SEC, PCI-DSS, and other popular standards.
Working within a clearly defined scope while leaving all other tasks completely in the hands of your team takes the delicate touch of an IT services veteran. NSN Management has been providing Co-Managed IT support in Oklahoma for more than 15 years, which only a small number of IT companies in our area can say.
With deep roots in our community, great reviews from our clients, and an obsession with helping businesses make the most of the latest technology, we’ve become the Co-Managed IT services team that business in Oklahoma and Arkansas trust. Does your IT team need a helping hand? Contact us at (918) 770-9150 or [email protected]
Through partnership with NSN Management, we'll guide you to make the best decisions for your individual business needs. We pride ourselves at being the best and ensuring our customers needs are met.
Get Started today and we can work together to finding a solution for you.