The paradigm of business IT support has shifted dramatically in recent years as providers abandon the traditional “break-fix” approach of hourly support in favor of the managed IT service model. Here’s everything you need to know.
Tag Archives: managed IT services
Most business leaders understand that fast and reliable communication is a cornerstone of any effective business operation. The new breed of voice over internet protocol (VoIP) telephone systems are a major upgrade to plain old telephone systems that can eliminate help dramatically lower monthly costs, integrate deeply into your other technology, and help you provide a seamless customer experience for your clients.
What does it cost to manage your network? This blog will help you understand the three main ways that businesses pay for IT support: hiring in-house staff, paying for an hourly IT consultant, or working with a flat-rate managed IT service provider.
Proactive IT support from a managed service provider (MSP) allows businesses to shift their focus away from reactive problem solving to maintaining uptime and ongoing network optimization. Let’s explore why that shift is so important.