In today’s fast-paced and interconnected business landscape, customer service is becoming a key differentiator for companies. This is especially true in the highly competitive business IT support space.
Category Archives: NSN Management
Over almost 20 years providing IT services in Tulsa and Oklahoma city, we’ve develop some strong opinions about how to run an IT company, what separates effective IT support from lackluster IT support, and how to help protect small and midsized business technology. You’ll find those insights collected here.
I want the NSN Management team to create a WOW experience for the companies we serve and their team members. How can a managed IT service provider (or MSP) create WOW?
Well, it’s actually not that difficult. It’s right in the name: MANAGED IT.
Who you select to manage your technology is an important decision that grows more critical with each passing year. It’s not just about hiring a geek or computer nerd who understands technology; truly, it’s not. Understanding how a PC or the latest gadget works is not what makes great technology support.